1 About Suraj Digital

Suraj Digital is a fully remote digital marketing and web development agency headquartered in New Delhi, India. We operate as a professional freelancing and agency business, providing services including Google Ads management, SEO, Meta Ads, social media management, website development, graphic design, video editing, AI chatbot development and email marketing.

We work with clients across India and internationally — including UAE, UK and Southeast Asia — entirely remotely. All client communication, project delivery and data handling occurs digitally.

Business: Suraj Digital
Location: New Delhi, Delhi, India
Website: surajdigital.com
Email: info@surajdigital.com
Phone: +91 87279 22837

2 Information We Collect

We collect information you provide directly when you contact us, fill a form or engage our services:

Full name and business name
Email address and phone number
Business type, website URL and service requirements
Messages and enquiry details submitted via our contact or lead forms
WhatsApp messages sent to our business number

We also collect non-personal technical data automatically:

IP address and approximate location (country/city level)
Browser type, operating system and device type
Pages visited, time on site and referring URL
Cookie data (see Section 7)

3 How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested services
Send project updates, reports and communication related to active work
Send service-related emails and WhatsApp messages (you can opt out at any time)
Improve our website, services and user experience
Comply with legal obligations
Prevent fraud and ensure website security

We do not sell, rent or trade your personal information to any third party for marketing purposes.

4 Freelancing & Remote Work Context

Suraj Digital operates as a fully remote freelancing and agency business. This means:

All work is delivered digitally — there is no physical office for client visits
Client files, assets and data are shared and stored via tools such as Google Drive, WhatsApp Business and email
Project communication takes place over WhatsApp, email and video calls
Access to client advertising accounts (Google Ads, Meta Ads Manager etc.) is granted on a managed-access basis and revoked upon project completion if requested
Client accounts always remain owned by the client — we never transfer ownership of your ad accounts, websites or social profiles to ourselves

Any client data, login credentials or account access shared with us is used exclusively for delivering the agreed service and is never shared with unauthorised third parties.

5 Data Sharing

We share your data only in the following limited circumstances:

Service delivery: With trusted tools and platforms we use to operate (Google Workspace, WhatsApp Business, hosting providers). These are bound by their own privacy policies.
Legal requirements: If required by law, court order or government authority.
Business transfers: In the unlikely event of a business acquisition or merger, your data may be transferred as part of that process.

We do not share your data with advertisers, data brokers or any third party for commercial use.

6 Data Storage & Security

Your data is stored on secure platforms including Google Workspace and our hosting provider (Hostinger). We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse.

As a fully remote operation, all team members access client data over secure, password-protected connections. Sensitive credentials shared with us are stored in encrypted form and not shared beyond those directly working on your project.

We retain your personal data for as long as necessary to deliver services and meet legal obligations. You may request deletion at any time (see Section 9).

7 Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse site traffic. We use:

Essential cookies: Required for the website to function correctly
Analytics cookies: Google Analytics to understand how visitors use our site (anonymised data)
Marketing cookies: Google Ads and Meta Pixel to measure ad campaign performance (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8 Third-Party Links

Our website may contain links to third-party websites (Google, Meta, WhatsApp etc.). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9 Your Rights

You have the right to:

Request a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Withdraw consent for data processing where consent is the basis

To exercise any of these rights, email us at info@surajdigital.com or WhatsApp us at +91 87279 22837. We will respond within 7 business days.

10 Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. The updated version will be posted on this page with a revised date. Continued use of our website after any changes constitutes acceptance of the updated policy.

12 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Email: info@surajdigital.com
WhatsApp: +91 87279 22837
Website: surajdigital.com
Location: New Delhi, Delhi, India (fully remote — no walk-ins)